Amsterdam Schiphol Airport has chosen Chauntry to provide its proven, successful Parkspace technology for its on-line web parking pre-booking services.
Schiphol Group have been offering a pre-booking service for their P3 Smart parking for a number of years but decided in 2008 that they needed a system with more capability to drive their parking business forward.
In particular the new system should support a much greater range of parking products; optimize the parking occupancy; provide more channels to market thereby increasing sales and identify their customers to more effectively market to them
Schiphol Group went into the marketplace with a tender invitation, and after a considered and lengthy evaluation process awarded the contract to Chauntry. Chauntry were able to offer the depth and breadth and functionality as well as meeting the criterion of "economically most advantageous".
The system will go-live in 2 phases. The first phase will be a new web-site for consumers and affiliates that will go live at the end of May. It will sell the full range of car park services and a wider choice of parking products. As well as this increased choice, Schiphol Airport customers will enjoy the comfort of being able manage their bookings on-line (i.e. amend or cancel) for the first time. The new system will also intelligently up-sell and cross-sell parking products thus ensuring Schiphol Group achieve maximum yield.
The 2nd phase, due for completion late Summer, will open up new sales channels by offering dedicated B2B interfaces for corporate clients, agents and airlines. This will include the ability to make multiple bookings and will support a range of different payment options including on-account bookings, credit card payments and electronic bank transfer options.
“The award of this contract is strategic to our business in Europe and beyond” said Theresa Hughes, Chauntry’s Managing Director. “It consolidates our position as the number 1 supplier of pre-booking systems in Europe. Schiphol Group want to take pre-booking to the next level. This is a really exciting opportunity for us to work together with one of the World’s largest and most progressive Airport Groups to produce a system of unparalleled sophistication whilst still being intuitive and simple for the customer”.