Chauntry, the leading specialist in integrated car park pre-booking solutions has added Montreal-Trudeau International Airport (YUL) to its growing list of clients in North America. One of Canada’s busiest airports, Montreal-Trudeau International Airport handled over 14 million people last year.
The Chauntry Software as a Service (SaaS) solution Parkspace™ went live in November 2013 via the www.admtl.ca website and is proving to be a massive success for the airport and a welcome service for their customers.
“We are improving our customer service and achieving our parking revenue budget.”Luc Charbonneau Director, Parking & Ground Transportation
Providing YUL with the ability to sell a range of parking products with discounted price points for Canadian Automobile Association (CAA) members has had a positive impact on the airports parking revenues. At the same time, the guarantee of a reserved slot and automatic customer recognition in the car park provides travelers with an improved service and the option to accumulate AeroplanR Miles for stays in the Econoparc and Valetparc car parks.
Luc Charbonneau Director, Parking & Ground Transportation at Aeroports de Montreal has been delighted with the response to the service. “Since the introduction of the Chauntry reservation system followed by an advertising campaign in December 2013, we are improving our customer service and achieving our parking revenue budget. This has been a challenge for us in recent years and now offering car parking reservations with discounts and loyalty bonus is a great achievement at Aéroports de Montréal.”
Theresa Hughes, Chauntry Chief Executive Officer explained
“Chauntry has received a very positive response to working with Canadian Airports and the addition of Montreal-Trudeau International Airport to our growing client base demonstrates the North American market’s commitment to providing state of the art technology solutions to enhance their customer experience. Aéroports de Montreal was keen to bring together our technology and their corporate partnerships which resulted in the integration of loyalty rewards the Aeroplan and discounts Canadian Automobile Association members”.